Privacy Policy
Digital Diva Collective, LLC Privacy Policy
Last updated: 07/29/2025
This Privacy Policy describes how Digital Diva Collective, LLC(“we” or “us”) collects, uses, and shares your personal information when you use our website www.riseandreignacademy.com and any of our subdomains (the “Website”).
Topics:
Personal information we collect
How we use your personal information
How we share your personal information
How we store your data
Email marketing
Behavioral advertising
Your data protection rights
Third party websites
Changes
Contact Us
Personal information We Collect
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
“Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website.
We collect Device Information through cookies, pixels, and similar technologies to improve your experience and operate efficiently. Here's how and why we use it:
1. Functionality
To recognize you when you return to our website, remember your preferences (like location or language), and streamline your experience across our content and offers.
2. Advertising & Retargeting
To personalize ads and content you see on platforms like Facebook, Instagram, and Google. We use browsing behavior—including pages visited, links clicked, and time spent—to show you ads that are actually relevant. We may also use this info to build lookalike audiences and retarget you with content you previously engaged with.
3. Analytics
To understand how visitors use our site and offers, so we can make improvements that serve you better. We use tools like Google Analytics and Facebook Pixel for this purpose.
4. Affiliate Marketing
If you visit our site through an affiliate partner or team member, we may use cookies to track your visit and ensure the correct person receives credit if you make a purchase.
5. Email & Funnel Optimization
We use device data (like your IP address, browser type, and time zone) to help personalize your customer journey—such as tailoring email sequences, showing relevant offers, or avoiding repetitive content.
6. SMS Marketing
If you opt in to receive SMS messages from us, we may use device information to help ensure timely delivery and personalize the messages based on your activity or interests.
7. Community Access & Security
If you join any of our free or paid communities (hosted on Captivation Hub), we may use device information to support login security, prevent fraud, and offer tailored support.
8. Payment & Third-Party Services
When you make a purchase, we may share necessary data with third-party platforms like Stripe (for payment processing) and Google Workspace (for admin operations), in compliance with their privacy policies.
9. Compliance & Fraud Prevention
We use device data to detect suspicious activity, block potential security threats, and ensure your experience is safe and in line with our terms of use.
You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some of our website features may not function if you disable cookies. Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
Information You Provide to Us Directly (“Provided Information”)
We also collect data you voluntarily provide to us. This may include any information you submit through forms, applications, purchases, or communication with us. We refer to this as “Provided Information.”
You may provide this information when you:
Register online or purchase any of our products, services, or programs
Sign up for our free 5-Day Kickstart, community platform, or paid memberships
Submit an intake form, application, or onboarding questionnaire for services or coaching
Sign up for our email newsletter, SMS list, or other ongoing communications
Provide your email address in exchange for a freebie, download, or digital resource
Request customer support or use the contact form on our site
Participate in surveys, polls, comment threads, message boards, or community discussions
Apply to become an affiliate, partner, or collaborator
Engage in direct communication with us via email, chat, or social media
Attend a webinar, training, or live event hosted by us (live or virtual)
The Provided Information We May Collect Includes (but is not limited to):
Personal identification info (name, email address, phone number, date of birth, etc.)
Billing + payment info (billing address, shipping address, card/payment details via third-party processors)
Business info (business name, website, niche, business goals, current challenges, revenue or growth stage)
Preference info (your interests, preferred content types, feedback, testimonials, or goals you’ve shared with us)
Account credentials (if you create an account in any of our platforms or communities)
Social handles or profile links (if submitted during onboarding or outreach)
User-generated content (such as testimonials, comments, or feedback left on the platform or social media)
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Provided Information.
How we use your Personal Information
We use the Provided Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, delivering products, and providing you with invoices and/or order confirmations). Additionally, we use Provided Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns). We also use Device Information to track affiliate referrals for the purpose of granting commissions to our affiliates.
How We Share Your Personal Information
We may share your Personal Information with trusted third-party service providers and platforms to help us operate our business, deliver our services, and improve your experience. These third parties are only given access to the data necessary for their specific function and are required to keep your information secure and confidential.
Examples of when and how we share your Personal Information include:
Analytics Tools:
We use tools like Google Analytics to understand how visitors use our website and offers. You can learn more about how Google handles your data here and opt out of tracking here.
Payment Processors:
When you make a purchase, your payment information is processed through secure third-party platforms such as Stripe. We do not store or have access to your full credit card details.
Email & SMS Marketing Platforms:
We use platforms (like Captivation Hub or Go High Level) to send email and SMS communications, including newsletters, automation sequences, and updates. These platforms may store your name, email address, phone number, and interaction history to ensure you receive the right messages at the right time.
Affiliate Tracking Systems:
If you sign up through an affiliate link, we may use cookies or tracking tools to ensure the referring partner receives proper credit for the referral. This data is used solely for commission tracking and reporting.
Hosting & Workspace Tools:
We may use cloud platforms such as Google Workspace to manage our operations, documents, and support communication.
Legal Compliance & Protection:
We may disclose your information if required to do so by law, in response to legal requests (like a subpoena), or to protect our legal rights or the safety of others.
We do not sell your Personal Information to third parties. Ever.
The types of third parties with whom we might share elements of your Personal Information include:
Payment processors engaged by us to securely store and handle payments information, such as credit or debit card information
Providers of email management and distribution tools
Providers of security and fraud prevention tools and services
Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our site
Providers of affiliate marketing tracking and analytics software services that allow us to provide an affiliate program and grant commissions to affiliates
Providers of client management systems to help us track and communicate with potential clients
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
How We Store and Process Your Data
We securely store and process your Personal Information through trusted third-party platforms that support our website, client services, course delivery, and community operations. These platforms include:
Website Hosting: NameCheap and GoDaddy
Email, SMS, CRM, Scheduling, Affiliate Tracking, and Course Delivery: Captivation Hub (CapHub)
Payment Processing: Stripe
Document Management & Internal Operations: Google Workspace (including Gmail, Google Docs, Google Sheets, etc.)
Analytics & Insights: Google Analytics, Meta (Facebook/Instagram) Pixel
Each of these platforms has its own privacy policy and server infrastructure. You can visit their websites for information about where your data is stored and how they protect it.
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.
While we take steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. By using our services, you acknowledge this and agree to assume this limited risk.
We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of any information that may be stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure and so you submit your information at your own risk.
We will maintain your Personal Information for our records unless and until you ask us to delete this information.
Email Marketing
If you make a purchase on this Website, download a free resource in exchange for your email address, and/or opt in to receive emails, you agree to receive email communications from this site, including but not limited to newsletters, site updates, promotions, and other announcements and correspondence. We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email address(es) are not blocked or forwarded to your spam folder.
You have the right at any time to stop us from contacting you for marketing purposes. If you opt to unsubscribe from receiving emails, you understand that you may no longer receive information or updates from this Website, including promotions or product updates.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
How to Opt Out of Targeted Advertising
You can choose to opt out of receiving personalized or interest-based ads from third-party platforms we may use. Please note that opting out does not mean you will stop seeing ads—it simply means the ads may be less relevant to you.
To opt out of targeted advertising, visit the appropriate links below:
Meta (Facebook & Instagram): https://accountscenter.facebook.com/ads
Google (Includes YouTube Ads): https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
TikTok: https://support.tiktok.com/en/account-and-privacy/personalized-ads-and-data/personalization-and-data
Facebook
Instagram
LinkedIn
Mail